"I only have good things to say! Your service was incredibly quick (even despite our very tight timings), and I’m very pleased with the quality of the translations and the responses to my queries that followed. We were in a bit of a panic with this project, but thankfully everything went better than we could have expected and your help on this played no small part."
Ruth says: Verbatim responses require particular attention to ensure accurate and understandable translations are provided to allow effective and relevant insights to be drawn from them. In this case, the client needed a relatively large volume in a short space of time, and meaning was not always immediately clear due to the nature of the research and use of language by the respondents. RP Translate’s experienced Project Management team were able to unravel the verbatim jigsaw and provide the client with a base on which they were able to build their insights and advise their client on how best to interpret and utilise the research.
The format was an exported Excel file. These can prove tricky to handle to make sure that the data doesn’t get muddled and verbatim attributed to the wrong respondent ID, especially where there are several sets of responses to different questions within the same worksheet.